Effective date: July 30, 2026
Palermo Coffee & Gifts (“Palermo,” “we,” “us”) operates the store at 321 E Main St, Ventura, CA 93001 and this website. This Privacy Policy explains what information we collect when you visit or purchase from our website, how we use it, and the choices you have. It is written to comply with the California Online Privacy Protection Act (CalOPPA) and other applicable California law.
Information We Collect
- Order information: your name, billing and shipping address, email address, phone number, and the items you purchase.
- Payment information: payments are processed by our payment processor. Your full card number is transmitted directly to the processor and is never stored on our servers.
- Account information: if you create an account, your login email and order history.
- Marketing information: if you join our email list (online or in-store), your email address and, optionally, your phone number.
- Automatically collected information: like most websites, we use cookies and analytics tools that collect your IP address, browser type, pages visited, and referring site.
How We Use Your Information
- To process and fulfill orders, arrange shipping, and provide in-store pickup
- To send order confirmations, shipping notices, and service messages
- To send marketing emails you have opted into (you can unsubscribe at any time using the link in any email)
- To improve our website, products, and service
- To prevent fraud and comply with legal obligations
Who We Share It With
We do not sell your personal information. We share it only with service providers who need it to run the store:
- Our payment processor, to process transactions
- Shipping carriers, to deliver orders
- Our email marketing platform, to send messages you have opted into
- Analytics providers, to understand website usage
- Authorities, if required by law
Cookies and “Do Not Track”
Our website uses cookies to keep your cart working, remember your preferences, and measure site traffic. You can block or delete cookies in your browser settings; the cart and checkout may not function without them. Because there is no common industry standard for “Do Not Track” browser signals, our website does not currently respond to them.
Your California Privacy Rights
California residents may request, once per calendar year, information about any personal information we shared with third parties for their direct marketing purposes (Civil Code § 1798.83, “Shine the Light”). We do not share personal information with third parties for their own direct marketing.
You may also ask us at any time to (a) tell you what personal information we hold about you, (b) correct it, or (c) delete it, subject to records we must keep for tax and accounting purposes. To make any request, email us at palermo.gifts@gmail.com or call (805) 643-3070. We will verify your identity before acting on a request and will not discriminate against you for making one.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.
Data Security and Retention
Our website uses SSL encryption, and access to customer information is limited to the people who need it to fulfill orders. We keep order records as long as required for tax, accounting, and warranty purposes.
Changes to This Policy
If we change this policy, we will post the updated version on this page with a new effective date.
Contact
Palermo Coffee & Gifts
321 E Main St, Ventura, CA 93001
(805) 643-3070
palermo.gifts@gmail.com